My personal conclusions about group conflicts and dissension are based on over half century of observation and participation in work/social/political groups of all kinds, as a member and as a leader of many. I’ll use the word “community” just to mean any gathering of people drawn together for any shared interest or purpose.
- It is not possible to have any community consistently free of conflict or dissension. To expect this is to set oneself up for certain disappointment.
- There are ALWAYS cliques formed within any community. There will always be competition and power struggles. To expect any community to be free of this s utterly unrealistic and idealistic. We are not that evolved.
- There are always leaders, followers, dissenters, peacemakers and rabble-rousers in any gathering of free thinking people.
- In an open atmosphere, the actions and words of people cannot be totally controlled. Ever. By anyone. Period.
- There is only one person any of us can totally control in any community, and that is ourselves.
- It is literally impossible to please everyone. Ever.
- It one chooses to be a leader or owner or any kind of project or community, be prepared for one rough ride, because leadership is always a very difficult, highly stressful, often thankless job. Burn out rates are astronomical.
- If you want/need to remain in control of how people participate in a given community, then set very clear and explicit guidelines that are clearly visible to all who enter, along with a clear statement of consequences that will occur if the guidelines are not met. Then diligently apply these consequences across the board, consistently. People can then choose whether they join or not, based on solid information.
- If you want to run an open community with few to no clearly definable rules, then EXPECT problems to arise, regularly. People who are told they are welcome to express opinions and have debates will certainly do so, in ways of their choice. They will not always comply with your standards, and if you intervene, you will be seen as acting as “judge and jury” and be accused of unfairness and censorship. This is inevitable, *no matter how fair you are trying to be.
- Rules like ‘Don’t be a Prick” will work only as long as a community remains small and tightly knit, with everyone sharing the same understanding of this vague phrase.
- People in any group or community come equipped with whatever emotional baggage they still carry. These often bulging suitcases WILL pop open and spill over whenever conflict arises. So what you end up dealing with is not merely the current situation, but peoples old issues, triggered by it. This is especially true in venues where people may remain safely anonymous.
- Those with the heaviest investment in preserving a community fear losing it the most, and become alarmed at serious conflict. They try to solve it in many ways, including setting new rules, debating, peacemaking, lecturing, correcting each other, etc..all of which are attempts to CONTROL the uncontrollable, and most of these things only end up pissing off more people.
- The more upset people become, the stronger the cliques become, as people gather with those they feel understand and support them. Now we move even further away from “shared community” and become a loosely connected group of various “factions”, that may coexist for some time, with only occasional battles. Or not, in which case many leave. Or the community may fold when the leaders reach burnout.
I did manage to chalk up one..(count em, one!) positive leadership experience over all these years, and that was when I was given full authority to get a new (online) project up and running anyway I wanted to, with no interference from ‘above.”
I wanted to see if it was possible to avoid some of the mistakes I’d made in the past. I took my guidance from the Native Americans and formed a council, rather than setting myself up as the head of it. I chose the initial group including those I knew didn’t agree with all of my plans.
I made NO unilateral decisions; all decision were made by consensus of this group, who agreed to work any decision till consensus was reached. Only when we couldn’t reach consensus did we go with majority vote instead. Also, any decision was made from the perspective of “how will this affect the future of this project?” Everyone knew how we were operating, and everything we did was totally transparent and shared with the larger group.
And I’ll be damned, it worked. Not without problems, one council member had to leave because she just couldn’t stand not being in control of things, but otherwise it was a grand experience with a very positive outcome I could then turn over to someone else once it was up and running well.
In summary, I see what’s happening here as what happens almost everywhere people gather, sooner or later. I figure the only control I have is over my own reactions to it, and what and how I choose to contribute or not contribute here, because there’s not one damned thing I can do about anyone else’s choices! It can help a lot when people stop focusing each others behaviors, (or on their own personal needs,) and focus instead on what we each can do to contribute to the larger purpose of the community.
Wishing good things for BooTrib and all the other places online and offline that are trying to do good things to help save this country.
Isn’t that really why we’re all here?
am I a rabble-rouser or dissenter?
π
Wise and well met, as always Scribe. Thanks.
Neither do you justice. I may have to invent a new word just for you! π
I perceive you to be both in varying degrees, depending on the community’s reaction to your insight. The question is, which one do you think yourself to be?
Nice assessment, scribe.
Always felt most like my namesake, actually.
That is exactly one of the many ways I see your comments. It’s all good. The intensity of the need to share awareness of deeper insight into problems facing all of us is often misunderstood.
I’ve concluded that I’m either generally misunderstood or more commonly avoided.
I also see people like us as scouts for the community in matters of potential threat and danger. When it involves the established institutions that are important to the community, it’s harder for some in the group to accept.
At those times, the Madman realizes the arrival is yet too early.
sadly, the scouts are often ignored, and there’s another ambush right over the next hill.
True. Same for ol whistleblowers like me, and I’ve got the scars to prove it. Yet we are who we are, and as long as we come across a few kindred souls along the way, it can be done.
We all take turns brushing the pieces of fallen sky off each other. Madmen, scouts, scribes and all. We all seem to share the goal of productive community as a high priority.
Yep, that will do nicely!
Reminds me of the book….If You See Buddha on the Road…Kill Him.
Wise words.
It’s also the name of a great website.
wear it with honor.
I used to be rubbish, but through a programme of relentless self-improvement and hard work, I raised myself to status of “rabble”.
And yes, I’ve been roused!
rabble have moved many an empire, my friend. What’s your farm implement of choice? I’m rather fond of the pitch fork.
barley dust applied to the back of the neck will get rid of most “pests”
As someone whose professional life for the last 15 years has been one LONG learning experience in trying figuring out how to lead a small group (25-30 people) to try and accomplish some good in my community, I say that there is a lot of wisdom in what you have to say here.
One additional bit of wisdom someone gave me a few years ago that relates to #’s 8,9, and 10 above:
“The best way to discriminate against someone is to not tell them what the rules are.”
For what its worth to anyone here, the other thing I learned is that the real work of a leader is in trying to keep everyone’s focus on the vision and mission. When the conversation gets consumed with taking care of individuals community members’ needs, the vision gets lost.
Excellent additions: I agree totally with both.
but so is Heaven. Thanks Scribe. It starts to feel like going to a party that turns into a brawl. I’m so grateful to find peace here in your thoughtful and helpful diary.
The reality of this life is only the response we each create in our own minds. Slowly we are learning how to live together.
(Slowly we are learning how to live together.)
I had to learn how to live (in peace) with people by doing it all the wrong way first, it seems, but better late than never.
That’s so weird. I saw your title and was about to write so is Heaven. Just thought I’d mention that!
Sartre had a tough life.
I here a voice. . .Where’s the burning bush. . .Does anyone see a burning bush around here? No, not (c)him(p)! The OTHER GUY.
Amen, sister.
Nope, no burning bushes here, just a scarred up ol tree trunk.
must be oak!
You just demonstrated, at least for me, AndiF’s idea that good things can come out of storms. Seems as if we’re in yet another transition period, and you’ve just provided leaders and members with good advice about how to move through it and be stronger on the other side. But it appears that we needed the storm in order to get to this point of perspective. And now we either consider it, or not. Thanks.
p.s. I’ve hotlisted this, to remind me, which must mean that I thinnk I need to learn it better.
me too, first thing I did
Storms are just a normal part of nature’s cycles, and human cycles, too, I think.
I really appreciate your explanation of community dynamics here. I can also relate to it in my field of home construction/renovation. There will always be groups of similar interests that follow a common goal within the scope of a greater goal. The electrical system in a home is more volatile than the plumbing but both work together to complete the home. For the most part they are independent and seldom cross.
When they do interact there are rules or guidelines that govern the behavior in respect for each others existence and potential.
Very neat analogy. And I bet no one gets real upset if the electcians take thier breaks with each other, or the plumbers hang out together at lunchtime, as long as they keep thier work coordinated and the house gets built. π
Not only breaks together but the completion of the house is impossible without cooperative interaction when needed. Everybody takes care of their responsibilities in a way that respects the others’ goals and achievement of the greater common goal.
Each contribution is vital but when misplaced creates either temporary chaos or failure to achieve the goals.
Recommended diary–recommended for its clear, cogent analysis of group dynamics.
I agree with Scribe that this site needs clearer rules as to what sorts of behaviour are and aren’t acceptable. Clearly, the vague “don’t be a prick” rule is no longer a viable guide.
The rules needn’t be thick as a phone book, nor as numerous as flies. Remember, God Almighty only had ten…folk here should be able to get along with no more than that number.
Well, I think whether clearer rules are needed or not sort of depends on what kind of standards the owners of any community site wish to have and are willing to enforce. The ways blogs are set up, they ARE “owned” by someone, who assumes the responsibility for costs and the hard work of daily maintenance, so of course they have the right to decide what kind of place it will be, what kind of governing structure it will have, and how much input community memebers will have on how it is run. Maybe basic issues like these need to more fully addressed and shared in clearer way when community blogs are formed in the first place?
I’d just add that I personally sometimes forget that a comment being posted is made by an actual human being and not some robot putting up an argument.
Ok, that sounds strange, but the idea is that we don’t know what is going on with the other person posting something. This person could have just been through something tramatic, a family member could have passed away, this person could be depressed, etc. So, although all we know is what the person writes, there can be more going on.
My general rule in OL communication is that I won’t say something I wouldn’t say in person (with attendant considerations for the actualities of ‘real life’). So far it’s worked out fairly well for me.
Your’s is a great way to be. I’ve heard of people who develop online personalities that aren’t like them in “real life.” I could never do that because my memory is so poor I’d never keep it straight who i was supposed to be. So I’m just me.
Your authenticity comes through, Carnacki. I’ve always appreciated it.
That makes sense. I guess what I meant is that online we don’t have the same cues we have in interpersonal conversations. All we can judge is the explicit statements and not the body language, the tone, the facial expression etc.
So sometimes people may attribute the writing of another to a particular intent when there could be a number of other factors that are influencing that person to write what she or he is writing.
Absolutely right.
A pitfall of the medium, too, is the matter of very fast interpersonal communication on an incredible number of fronts — so that not only are we without the usual face-to-face conversational cues, but the general pace of communication often compels us to respond to one another in an almost knee-jerk fashion, subject to projection due to lack of info. IOW, many times our comments are primarily ‘reactionary’.
I was just thinking about this yesterday, while I was busily avoiding writing my dissertation yet again. And in a quiet moment realized that much of the “fear of working on it” I have these days is, in part, attributed to the reactionary mode of my thinking of late. I have written very few original pieces and am continually responding to what someone else has written. It’s not that I don’t have original thoughts/arguments/opinions, it’s just that they seem to need some sort of catalyst outside of myself these days. I think I can trace this back to March when I first started participating in (as opposed to just reading) blogs.
hhhhhmmmmm. much to think about — thanks!
It’s true, our modes of communication do seem very easily conditioned. Another argument for environmental balance ..
There are bits of wisdom that sneak out in the conversations that I appreciate finding.
I would never have been enlightened to having confusion in my pockets as a common factor among people without this community interaction.
I think you’re going through a normal cycle in life where creativity and expression are involved. I value your comments greatly whether they are reactionary or proactive.
YES! Good insight! Woofity-wooofle! (that’s BC for “wondering when there might be a connection made between writing here and not writing on the damned d. . .)
Please keep hounding me (pun TOTALLY intended!!)
and woofity-woofle to you too!
π
Well some people like Hegel, would say that is infact how thoughts are created… hypothesis, antithesis —> synthesis. Although I think I know what you mean.
As usually occurs, you stated much of what I was thinking with both more knowledge and maturity than I myself would have done. Thank you π
Five Reasons Not to Be a Prick:
> > >>
> > >> 1. You’re bald your whole life.
> > >>
> > >>
> > >> 2. You have a hole in your head.
> > >>
> > >>
> > >> 3. Your neighbors are nuts.
> > >>
> > >> 4. The guy behind you is an asshole.
> > >>
> > >>
> > >> 5. Every time you get excited, you throw up and then faint.
My online astrologer tells me this today:
The Moon is in eclectic Aquarius all day today and reminds us that it is okay to be different. The paradox of the Aquarius Moon is that we also need to identify with and be a part of a group. Emphasis is placed on the tribe, the community, work associates, friends and any collection of like-minded people. But, at the same time, we are resistant to losing our identity now to the group mind. We strive for originality, even if we must embrace a peculiar sort of weirdness to establish what makes each of us unique.
Oops – forgot the quotes – please excuse.
Great wisdom Scribe, from a very wise woman. I salute you.
something tells me i missed some more drama.
Nope. All has been calm. I can’t imagine where you got that idea.
…you’re one of the peacemakers. Thanks for this Diary.
I’d be happy to see all the strife that’s erupting.
Happy; very happy.
In a country where it’s open knowledge that several hundred reporters and editors are doubly employed by national security forces, I’m just sayin’.