Costco values or Wal-Mart values? This is more than just a question about “Blue vs Red” political donations, or even about how one company treats its employees.
This story about Costco in today’s NYTis an absolute must-read because it shows what we truly value in this country.
Doing well by being fair does not just make moral sense but also makes good business sense. Some businesses and market watchers, however, must be faith-based operations, because no matter the evidence, they engage in mind-numbing machinations to continue a status quo that is unsustainable and inefficient–not to mention immoral.
I really have to question market analysts who are troubled by a business model that is profitable AND treats its employees with dignity. Just how is this problematic? And yet some on Wall Street definitely see a problem:
Costco’s average pay, for example, is $17 an hour, 42 percent higher than its fiercest rival, Sam’s Club. (Oh my God! The horror!) And Costco’s health plan makes those at many other retailers look Scroogish. One analyst, Bill Dreher of Deutsche Bank, complained last year that at Costco “it’s better to be an employee or a customer than a shareholder.”
So what do you call the CEO who was paid $32 million after 3 months on the job? This is rational? On what basis? More to the point, though, is this: What kind of society are we that we can justify starvation wages for the many and windfalls for the few–and pretend it is respectable?
ANYWAY… It’s not as if Costco isn’t making money. They are:
So there goes the canard about greedy employees breaking the backs of those poor CEOs because they have the temerity to want to see a doctor regularly and look forward to catfood-free cuisine when they retire.
But I suppose investing in your workforce has real drawbacks–for CEOs:
Sinegal doesn’t seem to mind:
Imagine! How positively communist of him. (Hey–that was snark!! Laugh, dammit!!)
For the macho among us, he ain’t no punk, just in case you were wondering:
But perhaps the dirtiest secret exposed (or confirmed) is that businesses CAN treat their employees well and not go broke in the process. So there MUST be other factors at hand that stop them and not the “invisible hand”, right? While pondering that, consider this:
ITS insurance plans absorb most dental expenses, and part-time workers are eligible for health insurance after just six months on the job, compared with two years at Wal-Mart. Eighty-five percent of Costco’s workers have health insurance, compared with less than half at Wal-Mart and Target.
Costco also has not shut out unions, as some of its rivals have. The Teamsters union, for example, represents 14,000 of Costco’s 113,000 employees. “They gave us the best agreement of any retailer in the country,” said Rome Aloise, the union’s chief negotiator with Costco.
So again, I ask: What are our values–Costco values or Wal-Mart values? If there are no real economic reason to ignore Costco values, then what else is stopping us?
I had no idea that this would be my very first diary! This began as a reply to a comment in another diary, but got WAY too long.
Comments and critiques are welcome. Chocolate is better.
What a start! This is a great story. I’m a huge fan of Costco and detest WalMart. And I’m glad its strategy is paying off for Costco. It’s also a joy to shop there rather than at (yuck) WalMart.
Thank you! I consider that high praise.
I didn’t want to put all the juicy bits of the piece in the diary, but he evidently likes what he calls “treasure hunts”–occasional specials like cheeses, Coach bags, and wine among the staples.
Wine, cheese and Coach? Other than travel, I couldn’t ask for anything more!
I never shop at Walmart for political reasons but now I’m going to support Costco and get a membership.
Way to go Aunt Peachy!
I’m not raining on your parade, honest Auntie. I’m just sort of surprised that the Gray Lady is so late to the party, because here in the Seattle area we’ve known this for quite some time. The link points to an article in the Seattle Weekly from last year that brings up most of the main points from Mr. Greenhouse’s article, or should I say he brings up many of the main points from Ms. Shapiro’s.
Call me old fashioned, but I can’t help but think that telling a company that it’s too good to its workers is not just putting the cart before the horse, it’s bass-ackwards.
Actually, I agree with you. I’ve seen a couple of stories (I just can’t remember where) that mentioned how profitable Costco is compared to Sam’s Club/Wal-Mart. I also knew they were unionized.
What really struck me were the Wal-Mart values of the market analysts; it was a window to what’s really important to us, whether or not it makes good economic sense. Which of course, also brought back to mind the $32 million for 3 months story. How’s that rational? It makes no sense. How does that advance the company’s interest?
Also, that Sinegal actually believes that his salary shouldn’t be 100s of times more than the employees. With most of today’s CEOs, you’d think their golden parachutes were there God-given birthrights.
Of course, I guess I’m not too surprised that the NYT would be running late on reporting a story like this. It’s just high time that folks learn about this.
Make that, “high time for MORE folks” to learn about Costco.
We shouldn’t let you folks in Seattle keep a good thing like that to yourselves!! :<)
I had a vague awareness that Costco was “better” – but had no idea just how much so.
The thing that kills me is the CEO’s salary. when did $350,000 a year (well over 10 times what I earn) and stock that lends a net worth of $150 million become “chump change”
and the bit about “better to be an employee or customer than a shareholder” – you know – investors should make money – but how much clearer could it be that wall street does not see companies as needing to serve their customers or employees. Hello – it’s call a sustainable business model.
wish there were a costco in my area…
I was just so struck by that. We’ve been conditioned (OK, some of us–not all) to believe that a CEO earning less than a $1M/yr is underpaid, but a wage earner making $9/hr–if they’re lucky–is normal.
The analysts who would moan over a living wage are the same ones who cheer lead over astronomical CEO golden parachutes, opining earnestly that said parachutes are important to attract top-notch leadership.
Grrrr.
It’s pretty simple. Fairly paid, happy employees are productive employees.
Great diary, let alone first diary AuntiePeachy
WalMart et al. say they can’t pay their workers more. Well, fairly paid, happy employees also don’t quit as often. Do they think labor turnover costs nothing, or what? The old saying “penny wise, pound foolish” applies here, in spades.
All this is further proof of the disconnect between modern right-wing rhetoric and actual practice. If modern Republicans and Wall St. Journal editors actually believed what they say about hard work and private enterprise being the basis for a stable, wealthy society, they’d be singing the praises of companies like Costco, not criticizing them.
If modern Republicans and Wall St. Journal editors actually believed what they say about hard work and private enterprise being the basis for a stable, wealthy society, they’d be singing the praises of companies like Costco, not criticizing them.
Yup. They’d also be fighting in Iraq.
BIG BOX BATTLES . It’s kind of a good news/bad news story, but I found it interesting that this discussion is happening at a local level in some places. A group called Austin Full Circle, “a coalition of community groups, labor unions and environmentalists” commissioned a study by Texas-based Civic Economics:
“Austin Full Circle suggests giving preferential treatment to retailers that pull their own weight financially by paying decent wages and providing affordable health benefits for employees. . . . Austin Full Circle’s goal is to establish standards that ensure commercial development that benefits the community.”
(Great first diary AuntiePeachy!)
Thank you! And thanks for forwarding that information.
(Holy cow, what am I doing up so late?!?!?)
I wish we had Costco out our way! Not that I’d be driven to shop at WalMart short of being marched there with a gun at my head but I really wish we had a better alternative.
AuntiePeachy. . .you did a Peachy fine job on this!
Brava, I hope we will see many more from you!
Thank you so much. I will certainly try!
Who needs cheap stuff that will break easily.
OT but yesterday I accidently broke one of the lamps we have in our living room. We got them at Wal-mart (hangs head) and they were a matching pair. Anyway, I was mad at myself for being so clumsy and decided to glue it back together (head dips lower). I sat there for two hours gluing this thing together and it looked like shit when I was done. This whole time, my wife watched me quietly and patiently until finally I said what I knew she had been thinking: If you spend ten dollars on special glue, then spend two hours gluing your five dollar Wal-mart lamp together….you miiight be a redneck :O) She just smiled and shook her head in agreement.
Fantastic AP– and congrats on your first diry. Recommended!
Nice diary, Auntie, and some great points are made in comments here.
But we know those things. People who read the story in the Times may not. Write letters to the Times, following their guidelines, 150 words maximum (no rants).
Thank you. Don’t stop there dearie.
I think it was last year(?) where they did a piece on the outrageous salaries that CEOs get for essentially doing nothing. They also interviewed the CEO of Costco and his philosophy about how much his salary should be in relation to his employees and that he didn’t need/want millions of dollars of salary. He seemed like such a mensch.
It’s perverse that Wall St. sees high CEO salaries and screwing employees as a viable business model. “Greed is good” is so very 80’s. I wish Wall St. would just get over itself…
I’m glad I shop at Costco though.
I sent James Sinegal a fan letter last year telling him I joined Costco because I like his politics. He wrote back and signed the letter personally! I saved it.
Thanks for this Auntie Peachie. Like others here I knew Costco was supposed to be “better” than the Wal-stores but had not idea how much better. I will definitely be passing this along to my friends who shop big-box.
we’ll join.
I wasn’t too sure on what was up with Costco.
Thanks for the diary!
I seems that Wall St. wants us to think that the only way companies can treat their employees is like how Wal-Mart treats their employees. That way, they can do more harm and get away with much more.
Great diary! It’s all news to me! I just wish we had a Costco here about 40 miles north of NYC.
I know those Wall Street types can quote us down to the penny the costs to the economy of:
But I wonder if they’ve ever calculated the cost to the economy of themselves. The “Wall Street” tax, where people buying and selling paper, giving wild-assed guesses (er, analysis) about paper, hedging and trading paper, filing thick tomes of paper to make sure they’re fair in their dealings with paper,
They all earn $200K starting, up to 125 million a year? For what? Exactly what benefit does the economy derive from their guidance and wisdom?
I know they aren’t worth that in the real economy, where folks work for a living, invest in their own communities with their free time (not working a 2nd or 3rd job), build a lives they enjoy, and raise children to do the same.
But the real shame is, even in their “paper” economy, they’re not worth what they earn. Its a rigged game, where those with power abuse their positions to take from those who don’t. And even our govt and regulators are powerless to make meaningful change (even Spitzer, try as he might).
The “paper economy”*
* Now with 96% less paper!
That’s not a random thought at all! Surely this can be calculated, and folks would be even more vigilant about the waste and abuse that would be found.